Thursday 18 February 2021

How likely are consumers to adopt artificial intelligence for banking advice?

A new study published in Economic Inquiry is the first to assess the willingness of consumers to adopt advisory services in the banking sector that are based on artificial intelligence (AI). Investigators examined whether the likelihood that consumers adopt AI in banking services depends on tastes for human interaction across different cultures.

source https://phys.org/news/2021-02-consumers-artificial-intelligence-banking-advice.html