Running a successful business has its challenges, but the COVID-19 pandemic has required many owners to pivot and look for new ways to operate profitably while keeping employees and consumers safe. Research from the Indiana University Kelley School of Business found that emotional intelligence—the ability to understand, use and manage emotions to relieve stress—may be more vital to a business' survival than previously thought.
source https://phys.org/news/2021-01-entrepreneurs-benefit-emotional-intelligence-iq.html
